mGalaxy not loading - tried all suggested stuff

[Gianluca]

Hi,

Going back to mGalaxy after a couple of years, I was a Premium user once.

As per the post subject, mGalaxy (10.1) gets stuck at loading screen.

I tried all that is suggested:

-Cleared the App/Roaming folder
-Run the program(s) as Administrator
-Set the mGalaxy folder out of Defender virus checking
-DId a fresh install on an external HD

None of those - alone or combined - work

Any suggestions?

I'd like to be a Premium user again, if mGalaxy gets back to work.

Thank you in advance for your help,

Gianluca

PS: When creating a database in Runway, no snap previews are shown, although snaps folders are properly set and Show Preview is enabled

[mgalaxy]

I gather you're talking about mGalaxy itself, since you then ask a question about Runway (which seems to be working).

1. My first guess is that you're trying to run mGalaxy on an older system—and not in 64-bit mode! Is that the case?
2. Regarding media display: You do know, don't you, that first and foremost you have to create the ROM database? ‘DB UPDATE’ tab > ROMS > Update