Author Topic: Bought premium mGalaxy but it crashes when I load mGalaxy Runway.  (Read 1219 times)

sharpy2010

  • Newbie
  • *
  • Posts: 8
    • Email
Re: Bought premium mGalaxy but it crashes when I load mGalaxy Runway.
« Reply #3 on: February 06, 2023, 09:33:02 PM »
- are you running mGalaxy on Win or MacOS
- without the license file Runway is opening...correct?

Hiya,

I was running it on Windows 7.
Without the licence file, the Runway operated correctly.

I installed Windows 11 on my PC, and then mGalaxy ran fine, including the premium licence.

The problem appears to be that Windows 7 is too old!

Anyway, it is all fixed now!

Thanks!

mgalaxy

  • Administrator
  • Hero Member
  • *****
  • Posts: 1165
    • Email
Re: Bought premium mGalaxy but it crashes when I load mGalaxy Runway.
« Reply #2 on: February 03, 2023, 12:19:18 AM »
- are you running mGalaxy on Win or MacOS
- without the license file Runway is opening...correct?

sharpy2010

  • Newbie
  • *
  • Posts: 8
    • Email
Bought premium mGalaxy but it crashes when I load mGalaxy Runway.
« Reply #1 on: February 02, 2023, 03:29:43 PM »
Hi everyone!

I bought mGalaxy premium last night and I've received my Licence via Email. Unfortunately when I copy it into the mGalaxy directory, mGalaxy runway crashes upon loading. I don't know why this might be? Below is the error log that it asks me to post. Any advice would be good!

[02/02/2023 09:25:16 PM] [Info] mGalaxy_Runway started!

[02/02/2023 09:25:16 PM] [Error]
-----------------------------------------------------------
Message: SignatureDescription could not be created for the signature algorithm supplied.
StackTrace:    at System.Security.Cryptography.Xml.SignedXml.CheckSignedInfo(AsymmetricAlgorithm key)
   at System.Security.Cryptography.Xml.SignedXml.CheckSignature(AsymmetricAlgorithm key)
   at (String , XmlDocument )
   at mGalaxy_Runway.License.ValidateSignature(String PublicKey, XmlDocument doc)
   at (License )
   at mGalaxy_Runway.License.init()
   at mGalaxy_Runway.License..ctor()
   at (MainWindow , Object , RoutedEventArgs )
   at mGalaxy_Runway.MainWindow.MainWindow_Loaded(Object sender, RoutedEventArgs e)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at MS.Internal.LoadedOrUnloadedOperation.DoWork()
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget)
   at System.Windows.Interop.HwndTarget.OnResize()
   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
Source: System.Security
TargetSite: Boolean CheckSignedInfo(System.Security.Cryptography.AsymmetricAlgorithm)
-----------------------------------------------------------