mGalaxy forum

General Discussions => Bugs Reports => Topic started by: jbenscoter on July 28, 2019, 10:05:18 AM

Title: mgalaxy.exe is not responding
Post by: jbenscoter on July 28, 2019, 10:05:18 AM

When I exit mGalaxy, I'm getting a windows error:

mgalaxy.exe is not responding
-> Close the program
-> Wait for the program to respond

This happens even if I never run an emulator.  If I just start mGalaxy, then immediate exit, I get the error, so I don't think its related to my MAME emulator.

I'm running mGalaxy v7.5 on Windows 10 Home v1903, Build 18362.239.

Title: Re: mgalaxy.exe is not responding
Post by: jmd on July 28, 2019, 10:10:55 AM

Did you install inside "Program Files"?

Title: Re: mgalaxy.exe is not responding
Post by: jbenscoter on July 31, 2019, 06:48:09 PM

No, it's installed in C:\mGalaxy

Title: Re: mgalaxy.exe is not responding
Post by: mgalaxy on August 01, 2019, 12:43:48 AM

1. Could you try to run it with Administrator rights? (to check if this is a permission concern)
2. Which theme are you using? (if you're running the Premium version, could you try to switch to the 'Base' theme?)

Title: Re: mgalaxy.exe is not responding
Post by: jbenscoter on August 03, 2019, 01:03:08 PM

1.  Tired this, same problem
2. Was using premium, switched to '"Base" and still have the same problem.

I've attached errors logs from the event viewer, if that might help...

Title: Re: mgalaxy.exe is not responding
Post by: walexand on September 03, 2019, 12:33:38 PM

I'm having exactly the same issue.  Every time I quit mGalaxy the app freezes, then I get the Windows 10 app not responding dialog.  Doesn't matter how long mGalaxy has been running or what was done within it, it always freezes on quit.

Title: Re: mgalaxy.exe is not responding
Post by: mgalaxy on September 03, 2019, 01:55:39 PM

Quote from: walexand on September 03, 2019, 12:33:38 PM

I'm having exactly the same issue.  Every time I quit mGalaxy the app freezes, then I get the Windows 10 app not responding dialog.  Doesn't matter how long mGalaxy has been running or what was done within it, it always freezes on quit.

Does mGalaxy resides in "Program Files" folder..or out of it?

Title: Re: mgalaxy.exe is not responding
Post by: walexand on September 22, 2019, 01:18:39 PM

D:\Front Ends\mGalaxy

Title: Re: mgalaxy.exe is not responding
Post by: badgerfan92 on December 04, 2019, 07:44:59 PM

Has anyone found a fix for this problem?  I just downloaded mGalaxy and am having the same problem.

Title: Re: mgalaxy.exe is not responding
Post by: mgalaxy on April 18, 2020, 08:54:39 AM

I've built a beta that should address this problem. Download the archive and extract its content into the mGalaxy folder (and choose to overwrite files)
http://mgalaxy.com/downloads/mGalaxy_Beta.zip (http://mgalaxy.com/downloads/mGalaxy_Beta.zip)