mGalaxy forum

General Discussions => Need Help? => Topic started by: punkduck2064 on September 20, 2018, 07:13:51 PM

Title: Database update has been stopped
Post by: punkduck2064 on September 20, 2018, 07:13:51 PM

Whenever I try to update my Database, I get the "Database update has been stopped" message after the updates scans for ROMs

Title: Re: Database update has been stopped
Post by: mgalaxy on September 21, 2018, 09:06:04 AM

This is generally related to a problem with the internet connection

Title: Re: Database update has been stopped
Post by: punkduck2064 on September 21, 2018, 03:40:32 PM

Interesting, Internet connectivity works fine on the computer.
I wonder if it is related to a port restriction or a security certificate.

Are there any troubleshooting steps to try?

Title: Re: Database update has been stopped
Post by: Aeliss on September 22, 2018, 07:20:08 AM

Port restriction, I don't think because it use http protocol (port 80)
Try to connect yourself at database site with internet navigator, sometime it's the database site that is off.

Title: Re: Database update has been stopped
Post by: ThriakisArcade on October 03, 2018, 03:32:27 PM

Exact Same Problem Here

Title: Re: Database update has been stopped
Post by: Aeliss on October 04, 2018, 10:50:38 AM

For wich one system you are trying to update the database ?

Title: Re: Database update has been stopped
Post by: mgalaxy on October 04, 2018, 11:00:19 AM

Quote from: ThriakisArcade on October 03, 2018, 03:32:27 PM

Exact Same Problem Here

ThriakisArcade contacted me and discovered that his problem was only happening with Windows XP!
We are investigating (even it's hard for us...no one in the team is using xp anymore)

Title: Re: Database update has been stopped
Post by: punkduck2064 on October 05, 2018, 08:55:54 AM

I am experiencing the issue on Vista.
My guess is that it has something to do with security certificates. The security certs that web services use today are not fully compatible with Win XP and Win Vista.