Author Topic: The preview videos are not showing up  (Read 1204 times)

flomartin

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The preview videos are not showing up
« on: September 18, 2016, 09:53:48 AM »
Hi !

First thanks for this great program.

I have a problem, in the mGalaxy program the preview videos are not showing up. I hear the sound of the video, but the preview stays black !

Any idea ?

Thanks a lot,

Flo
« Last Edit: June 07, 2017, 05:42:57 PM by mgalaxy »

flomartin

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Re: The preview videos are not showing up
« Reply #1 on: September 18, 2016, 10:05:05 AM »
Do you think it could be a codec problem ?

The videos are showing in Media Player Classic, but the video is black in Windows Media Player...

My videos are in MP4.

flomartin

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Re: The preview videos are not showing up
« Reply #2 on: September 18, 2016, 10:37:51 AM »
After hours of trying to find a way to play the videos, still no luck.

They are fine in Media Player Classic, but stay black in Windows Movie Player :(

Even with K-Lite codec pack.

I'm using Windows 10 if that can help

jmd

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Re: The preview videos are not showing up
« Reply #3 on: September 18, 2016, 05:21:30 PM »
That might be Windows Media Player not being installed on your PC!

Do you have Windows Media Player (min. v10) installed?
Does you PC use a dual monitor set-up?
« Last Edit: September 18, 2016, 05:46:48 PM by jmd »

flomartin

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Re: The preview videos are not showing up
« Reply #4 on: September 19, 2016, 01:27:35 AM »
I have a Windows 10 with Windows Media Player 12 installed...

I indeed have a multi screen installation, but currently only one screen is ON, the others are OFF and deactivated in  the Radeon Control Panel.

So I really don't get it :(

flomartin

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Re: The preview videos are not showing up
« Reply #5 on: September 19, 2016, 01:58:16 AM »
And by the way, when I play the videos in WMP, they are black as well !

Just can't find a proper codec to make them show up  :'(


flomartin

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Re: The preview videos are not showing up
« Reply #6 on: September 19, 2016, 05:58:01 AM »
Tried on another computer, Windows 10 64bits, 1 monitor, still nothing :(

jmd

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Re: The preview videos are not showing up
« Reply #7 on: October 24, 2016, 01:43:48 PM »
Quote
And by the way, when I play the videos in WMP, they are black as well !
So this is definitely not a problem with mGalaxy!
If I were you, I would install the LAV Filters! These are the same DirectShow filters that are used by Media Player Classic HC
https://www.fosshub.com/LAV-Filters.html

dashingw

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Re: The preview videos are not showing up
« Reply #8 on: October 24, 2016, 02:12:11 PM »
I had the same problem a while back but with windows 7, this is what Mgalxy told me to do and it solved my problems....

use Win7DSFilterTweaker (http://www.codecguide.com/windows7_preferred_filter_tweaker.htm).

    Download Win7DSFilterTweaker
    Start it
    Click Media Foundation
    Disable "MP4" (depending on your app being 32-bit or 64-bit, you may need to check both options)
    Now you will need another MP4 decoder (ffdshow perhaps?)
    MediaElement will now play on a secondary monitor using the installed decoder (if you use ffdshow you will see an icon in the systray)

flomartin

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Re: The preview videos are not showing up
« Reply #9 on: May 13, 2017, 05:20:50 AM »
Today I decided to install mGalaxy to my laptop, as I'm travelling a lot.

And of course the videos didn't show up... Then I remembered this topic and I could get the videos running like on my desktop.

I think you should really pin these explanations, or even better, explain these steps in the tutorial !

Because I guess MANY people will encounter the same troubles, as my setup is really standard, Win10 64bit.

Thanks again
« Last Edit: June 07, 2017, 05:42:45 PM by mgalaxy »