Author Topic: mGalaxy updating failed (?)  (Read 139 times)

Gianluca

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mGalaxy updating failed (?)
« on: November 04, 2018, 07:31:31 AM »
Hi,

by opening mGalaxy Runway a popup told me that a new version was available (7.0 instead of 6.3). I downloaded the installer/updater in order to update my version, but it looks like the installer overwrote my previous fully configurated version with a fresh one, with no systems at all.
By the way, it looks like there was no upgrading to 7.0 version according to the Facebook page.

Is there a way to recover my previous configurated version? It would be a pain to start from the beginning.
And, what about the 7.0 version, popupped by mGalaxy itself too?

Thank you in advance for your help,

Gianluca

Gianluca

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Re: mGalaxy updating failed (?)
« Reply #1 on: November 13, 2018, 02:04:14 AM »
Hi,

I've read the next post and I will try to copy databases files in order to recover the systems.

But, what about the "fake" popups on upgrading to 7.0 version? I think this deserves an answer from mGalaxy, since all the troubles started from there - since I'm a Premium user mine are not simple "free complains", so to speak.

Thanks,
Gianluca